Primal Digital Agency

Primal Digital Agency is a full-service digital marketing firm based in Kuala Lumpur with a second office in Thailand. The agency runs strategy, search (SEO and AI search optimization), performance media (Google Ads, Facebook, Instagram, TikTok, CPAS), social, and data analytics for over 300 brand partners across e-commerce, retail, FMCG, luxury goods, B2B, finance, insurance, real estate, travel, hospitality, and education.

The team operates with 150+ in-house certified specialists and ships integrated campaigns in days rather than months. They track performance across 1+ million data points and report 24/7 via dashboard. Notable results include 13x revenue growth for Box of Bricks (6 months), 35x revenue growth for Gene Martino (3 months), and 10x ROAS for EVAbuy (3 months). The agency has won 20+ awards and maintains a 96% client retention rate with 200+ five-star reviews.

They built SENTR™ in-house: a campaign management platform handling reporting, task management, and third-party integrations. The agency claims it improved internal efficiency by 70%. Clients see live campaign data without waiting for monthly reports. Campaign strategy runs through their INSTINCT® planning process. FT listed them among High Growth Companies Asia Pacific in both 2022 and 2023.